All orders are final sale. No returns will be accepted and no refunds can be granted. 

If you have questions regarding bracelet sizing, please email tutuandtulle@outlook.com prior to placing your order.  

In the event that your order arrives damaged in any way, please email us as soon as possible at tutuandtulle@outlook.com with your order number and a photo of the item’s condition. We address these issues on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at tutuandtulle@outlook.com.